Privacy Policy

Last updated: April 12, 2026

CleanStuck ("we", "our", "us") operates the website www.cleanstuck.store. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and place orders.

1. Information We Collect

We collect only the information you voluntarily provide when placing an order:

Full Name - to identify your order
WhatsApp / Phone Number - to confirm and coordinate delivery
City and Delivery Address - to ship your order
Special Instructions - optional notes you provide

We do not collect passwords, payment card details, or financial information. All orders are Cash on Delivery.

2. How We Use Your Information

Your personal data is used exclusively to:

Process and deliver your order
Contact you via WhatsApp for order confirmation and delivery updates
Respond to your inquiries or support requests

3. Third-Party Services

Our website uses the following external services:

Google Fonts - to load web fonts. Google may collect anonymized usage data. See Google's Privacy Policy.
Cloudflare - for CDN, DNS, and DDoS protection. See Cloudflare's Privacy Policy.
WhatsApp (Meta) - order details are sent to our business WhatsApp number. See WhatsApp's Privacy Policy.
Vercel Web Analytics - privacy-friendly, cookieless page-view statistics (aggregated and anonymized; no cross-site tracking). See Vercel's Analytics Privacy documentation.

We do not use advertising pixels, retargeting cookies, or any analytics that identify individual visitors.

4. Cookies

Our website does not set any first-party cookies. Third-party services (Cloudflare, Google Fonts) may set minimal technical cookies. These are used for security and performance, not for tracking or advertising. If you use the light/dark theme toggle, your preference is stored in your browser's localStorage on your device only and is never transmitted to us.

5. Data Retention

Order information shared via WhatsApp is retained only as long as necessary to fulfill your order and handle any after-sale support. We do not maintain a separate customer database.

6. Data Security

All traffic to our website is encrypted via HTTPS (TLS) through Cloudflare. We do not store sensitive personal data on our servers. Order data is transmitted directly to WhatsApp's end-to-end encrypted platform.

7. Your Rights

You have the right to:

Request access to the personal data we hold about you
Request correction or deletion of your personal data
Withdraw consent at any time by contacting us

8. Children's Privacy

Our website is not directed at children under 18. We do not knowingly collect personal data from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy or your personal data, contact us:

WhatsApp / Phone: 0313-2295314
Email: info@cleanstuck.store