Privacy Policy
Last updated: April 12, 2026
CleanStuck ("we", "our", "us") operates the website www.cleanstuck.store. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and place orders.
1. Information We Collect
We collect only the information you voluntarily provide when placing an order:
- Full Name - to identify your order
- WhatsApp / Phone Number - to confirm and coordinate delivery
- City and Delivery Address - to ship your order
- Special Instructions - optional notes you provide
We do not collect passwords, payment card details, or financial information. All orders are Cash on Delivery.
2. How We Use Your Information
Your personal data is used exclusively to:
- Process and deliver your order
- Contact you via WhatsApp for order confirmation and delivery updates
- Respond to your inquiries or support requests
3. Third-Party Services
Our website uses the following external services:
- Google Fonts - to load web fonts. Google may collect anonymized usage data. See Google's Privacy Policy.
- Cloudflare - for CDN, DNS, and DDoS protection. See Cloudflare's Privacy Policy.
- WhatsApp (Meta) - order details are sent to our business WhatsApp number. See WhatsApp's Privacy Policy.
- Google Analytics - to understand how visitors use our website (pages visited, time on site, approximate location). Google Analytics uses cookies to distinguish visitors. See Google's Privacy Policy. You can opt out via the Google Analytics Opt-out Browser Add-on.
- Google Ads & AdSense - we use Google Ads conversion tracking to measure the effectiveness of our advertising, and Google AdSense which may use cookies to serve and personalize ads. See How Google uses cookies in advertising. You can manage ad personalization at Google Ads Settings.
4. Cookies
Google Analytics sets cookies (such as _ga) to measure site usage in aggregate. Google Ads and AdSense may set cookies to measure ad conversions and to serve or personalize ads (see the links in section 3 to manage this). Other third-party services (Cloudflare, Google Fonts) may set minimal technical cookies used for security and performance. If you use the light/dark theme toggle, your preference is stored in your browser's localStorage on your device only and is never transmitted to us.
5. Data Retention
Order information shared via WhatsApp is retained only as long as necessary to fulfill your order and handle any after-sale support. We do not maintain a separate customer database.
6. Data Security
All traffic to our website is encrypted via HTTPS (TLS) through Cloudflare. We do not store sensitive personal data on our servers. Order data is transmitted directly to WhatsApp's end-to-end encrypted platform.
7. Your Rights
You have the right to:
- Request access to the personal data we hold about you
- Request correction or deletion of your personal data
- Withdraw consent at any time by contacting us
8. Children's Privacy
Our website is not directed at children under 18. We do not knowingly collect personal data from minors.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.
10. Contact Us
If you have questions about this Privacy Policy or your personal data, contact us:
- WhatsApp / Phone: 0313-2295314
- Email: info@cleanstuck.store